Terms And Conditions

1. Introduction

Welcome to Rice and Grocery, an online platform for purchasing rice, grains, groceries, and related products.

By accessing or using our website, you agree to follow the Terms & Conditions listed below. Please read them carefully before making a purchase.

2. Eligibility

You must be at least 15 years old and capable of entering into a legally binding agreement under Indian law to use this website.

3. Products & Pricing

1. All products listed are described and priced as accurately as possible.
2. Prices may change without prior notice due to market conditions.
3. Product images are for representation only; actual products may vary slightly.

4. Orders & Payments

1. Orders can be placed through our website using available payment options (UPI, credit/debit cards, net banking, etc.).
2. Once payment is confirmed, an order acknowledgment will be sent to your registered email or phone number.
3. We reserve the right to cancel or reject orders in case of product unavailability or incorrect pricing.

5. Shipping & Delivery

1. Deliveries are made only within India to serviceable pin codes.
2. Delivery timelines depend on your location and product availability.
3. In case of delivery delays due to unforeseen events, we will notify you promptly.

6. Returns & Refunds

1. Returns are accepted only for damaged, defective, or incorrect items.
2. Customers must report such issues within 48 hours of delivery.
3. Refunds will be processed to the original payment method within 7–10 business days after verification.

7. Wholesale Orders

1. Bulk or wholesale purchases may have separate terms, including minimum order quantities and customized pricing.
2. Please contact our sales team for more details.

8. User Responsibilities

You agree not to misuse the website, including by:

1. Sharing false information or impersonating others.
2. Engaging in fraudulent transactions.
3. Violating any applicable laws or third-party rights.

9. Intellectual Property

All website content — including text, logos, product images, and designs — is the property of Rice and Grocery and may not be used without permission.

10. Limitation of Liability

Rice and Grocery is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of India, and any disputes will be handled in the courts of Tamilnadu.

12. Contact Us

For any queries or complaints, contact:

📞 Phone: 9840337434

📧 Email: ruthrafoodpark@gmail.com